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Since 2007, Solutions for Living at Home, a ministry of Still Hopes Episcopal Retirement Community, has been providing compassionate and quality home care to individuals of all ages with varying circumstances and needs. Our goal is to exceed the needs and expectations of those we serve in the Midlands and surrounding counties.
Solutions for Living at Home recently received the distinguished 2023 Best of Home Care - Leader in Experience, Provider of Choice, and Employer of Choice Awards from Home Care Pulse, the leading firm in experience management for home care businesses and endorsed by the Home Care Association of America. The Leader in Experience Award is the highest
recognition awarded and is given to select home care businesses that consistently rank among the very highest in IO or more quality metrics. As a Leader in Experience, Solutions for Living at Home is now recognized among the top 10% of home care providers participating in the nationwide HCP Experience Management Program.
This accomplishment demonstrates Solutions for Living at Home's long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Solutions for Living at Home's clients and caregivers were interviewed each month by HCP. Over a 12-month period, Solutions for Living at Home received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from HCP, the Solutions for Living at Home management team set goals to reach the highest level of experience possible.
Esther H. Ilderton, Director of Solutions for Living at Home said, "Receiving the 2023 Best of Home Care Leader in Experience Award, Provider of Choice Award and Employer of Choice Award is an honor and recognizes the dedication and hearts of our caregivers, scheduling team and administrative staff who continually strive to provide the best in home care services.”
"At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations," says Todd Austin, President of HCP. "When we see agencies like Solutions for Living at Home that have so effectively provided outstanding care and employment experiences, we know we're on the right track. Solutions for Living at Home has worked extremely hard to prioritize high-quality care and employment, and their work hasn't gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
Whether simple or challenging, Solutions for Living at Home is available to partner with you for your home care needs.