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Solutions for Living at Home recently received the distinguished Best of Home Care – Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. 

This accomplishment demonstrates Solution’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Solution’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Solutions for Living at Home received high client and caregiver satisfaction ratings in areas such as caregiver training, the compassion of caregivers, communication, scheduling, and client/caregiver compatibility.

“Receiving the 2021 Best of Home Care-Leader in Excellence Award is an honor and recognizes the dedication and heart of every caregiver, scheduler, and administrative staff member who continually strive to provide the best in-home care.”   Esther Ilderton, Director of Solutions for Living at Home  

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Solutions for Living at Home as a Leader in Excellence. We’ve been impressed by their commitment to their clients and caregivers, as well as the quality of the overall care they provide. They really stand out in their market as a top home care provider.”

Solutions for Living at Home also received the Home Care Pulse 2021 Provider of Choice and 2021 Employer of Choice.

Solutions for Living at Home is also proud to announce, Geraldine Alston, Solutions Partner, has received the Excellence in Caring Award from Leading Age South Carolina. 

Geraldine Alston has been with Still Hopes since April of 2007 and with Solutions for Living at Home since July 2014.  Geraldine is a Certified Nurse Assistant and was selected as Still Hopes Employee of the Month in July 2020.  Still Hopes Episcopal Retirement Community employs over 600 staff members, so this is quite an honor.  Geraldine represents the Still Hopes Mission, Vision and Value statements as a loyal and dedicated staff member to those whom she provides care. 

Since September of 2017, Geraldine has been caring for the same clients, who happen to be husband and wife. This couple and their family have stated they think of Geraldine as family.  Geraldine’s care goes beyond her normal work hours since she is always checking on her clients, especially during this pandemic. It has been reassuring to the couple’s children to know Geraldine is able to be with their parents and care for them in such a compassionate way. 

Geraldine exemplifies what a “Care Giver” should be. She is patient, kind, gentle, loyal, honest, and hard-working. She never complains and does whatever needs to be done to make her client’s life better.